Spa Delivery Prep - The Hot Tub Store

Spa Delivery Prep

Pad Prep

Depending on the spa or swim spa will depend on what your pad needs to be made of. Most spas and swim spas are placed on a flat concrete pad.

For most hot tubs, a 4 inch reinforced concrete pad is usually the most recommended substrate. Many hot tubs can be placed on decks or other flat solid surfaces. Make sure to check the requirements for your hot tub model in the pre-delivery instructions for your hot tub.

For most swim spas, a 6 inch reinforced concrete pad is recommended. Check the requirements for your swim spa model in the pre-delivery instructions.

If you need further assistance, please call your sales representative.


For best results with your electrical connection:

  • Your electrician should use ¾ inch conduit to bring electrical wires to the spa.
  • It is best to use TTHN wire, not solid wire.
  • Make sure your electrician uses the correct sized wire.

IMPORTANT: The neutral wire from the spa goes to a specific location on one of the breakers in the spa sub-panel! NOT to the neutral bar.

If your electrician has further questions, please refer them to the instructions for your spa model in the pre-delivery instructions found at this link.

Note: If a Hot Tub Store technician needs to diagnose and/or correct the electrician’s work, there will be a minimum charge of $200.

If you need further assistance, please call your sales representative. 

Stay Safe. Stay Well.

We are helping protect public health during the Coronavirus (COVID-19) pandemic.

As an essential business during this time, it remains important to our customers that we be available to assist them in providing goods and services to maintain their hot tubs and pools in a safe and sanitary manner.

Our Folsom, Rocklin, Santa Rosa, and Vacaville showrooms will continue to have a single staff member at each location each day, seven days a week, to assist our valued customers.

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