Once you submit your order, a The Hot Tub Store Care Member will be in contact as soon as possible to schedule your maintenance appointment. Thank you for trusting The Hot Tub Store for your hot tub needs!

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This serves as an agreement between myself and The Hot Tub Store to perform the selected Non-Salt Water Spa Care services on my hot tub from the date this form has been filled out based on the scheduling and billing choices selected with a 4 month minimum agreement for the selected service. Chosen packages and/or service agreements will automatically renew unless I notify The Hot Tub Store that I wish to change or cancel my service option. Ongoing Service Fees will be processed after each service performed, unless pre-paid annually. Should I choose to cancel this agreement, I understand that any refund which might be due will be reduced if any drain and fill services have been performed, prior to cancellation, that were part of the monthly prorated amount. Basic water care products needed to perform this service will be provided. If I would like to have water care products delivered to my home when my Spa Care service is performed, I will communicate to the scheduler the items I want to have billed to the credit card on file at the current prices. Discounts on supplies, parts, and repair services are as follows: 20% off watercare products is available when the service plan is pre-paid on an annual basis. I understand my package or service does not include any repair or maintenance of any hot tub parts, plumbing, controls, or other services that would normally be covered by the manufacturer’s warranty or performed by a certified spa technician. One-time service fees are waived only for hot tubs currently under warranty if the spa is serviced at the time of valet appointment and if the service request is communicated before the appointment. All non salt hot tub packages include three Drain and Fill services for the year. Drain and Fill service includes the following: complete water drain, cover cleaned and conditioned, complete fill, start-up water balancing, filters cleaned, any needed product added. Replacement filters are not included, but are recommended to be replaced annually.

This serves as an agreement between myself and The Hot Tub Store to perform the selected Salt Water Spa Care services on my hot tub from the date this form has been filled out based on the scheduling and billing choices selected with a 4 month minimum agreement for the selected service. Chosen packages and/or service agreements will automatically renew unless I notify The Hot Tub Store that I wish to change or cancel my service option. Ongoing Service Fees will be processed after each service performed, unless pre-paid annually. Should I choose to cancel this agreement, I understand that any refund which might be due will be reduced if any drain and fill services have been performed, prior to cancellation, that were part of the monthly prorated amount. Basic water care products needed to perform this service will be provided. If I would like to have water care products delivered to my home when my Spa Care service is performed, I will communicate to the scheduler the items I want to have billed to the credit card on file at the current prices. Discounts on supplies, parts, and repair services are as follows: 20% off watercare products is available when the service plan is pre-paid on an annual basis. I understand my package or service does not include any repair or maintenance of any hot tub parts, plumbing, controls, or other services that would normally be covered by the manufacturer’s warranty or performed by a certified spa technician. One-time service fees are waived only for hot tubs currently under warranty if the spa is serviced at the time of valet appointment and if the service request is communicated before the appointment. All non salt hot tub packages include three Drain and Fill services for the year. Drain and Fill service includes the following: complete water drain, cover cleaned and conditioned, complete fill, start-up water balancing, filters cleaned, any needed product added, and replacement of FreshWater Salt Cartridge OR Cleaning of ACE Cell depending on the customer’s watercare system. Replacement filters are not included, but are recommended to be replaced annually.

This serves as an agreement between myself and The Hot Tub Store to perform the selected One Time Spa Care service on my hot tub. I understand my one time service does not include any repair or maintenance of any hot tub parts, plumbing, controls, or other service that would normally be covered by the manufacturer’s warranty or performed by a certified spa technician. Basic water care products needed to perform this service will be provided. If I would like to have water care products delivered to my home when my Spa Care service is performed, I will communicate to the scheduler the items I want to have billed to the credit card on file at the current prices. No discounts apply on my chosen one time spa service. I understand that there are recurring plans available for my spa and watercare system that I may choose to purchase later for ongoing services.

This serves as an agreement between myself and The Hot Tub Store to perform the selected Spa Care services on my Swim Spa from the date this form has been filled out based on the scheduling and billing choices selected with a 4 month minimum agreement for the selected service. Chosen packages and/or service agreements will automatically renew unless I notify The Hot Tub Store that I wish to change or cancel my service option. Ongoing Service Fees will be processed after each service performed, unless pre-paid annually. Should I choose to cancel this agreement, I understand that any refund which might be due will be reduced if any services have been performed, prior to cancellation, that were part of the prorated amount. Basic water care products needed to perform this service will be provided. If I would like to have water care products delivered to my home when my Spa Care service is performed, I will communicate to the scheduler the items I want to have billed to the credit card on file at the current prices. Discounts on supplies, parts, and repair services are as follows: 20% off watercare products is available when the service plan is pre-paid on an annual basis. I understand my package or service does not include any repair or maintenance of any swim spa parts, plumbing, controls, or other services that would normally be covered by the manufacturer’s warranty or performed by a certified spa technician. One-time service fees are waived only for Swim Spas currently under warranty if the swim spa is serviced at the time of valet appointment and if the service request is communicated before the appointment. Swim spa valet packages do not include Drain and Fill services. Drain and Fill services may be added at standard hourly service rates with prior communication for proper scheduling. Replacement filters are not included, but are recommended to be replaced annually.