Hot Tub Repair Services
You’ve arrived at Northern California’s best hot tub repair company for Hot Spring Spas, Hot Spot Spas, Caldera Spas, Tiger River Spas, Fantasy Spas and Endless Pools Swim Spas.
Our friendly service schedulers are ready to help you.
We’ve been independently audited and found to comply with strict procedures and guidelines.
All technicians are factory certified, thoroughly background checked, and we have been in business since 1973.
Relax, we’re here to get you soaking again.
Value Pricing
Our flat rate pricing starting at $139 diagnostic fee (varies by brand and geographical area) which covers our drive time and the first 15 minutes of work, followed by $40.00 per 15 minutes thereafter.
Our success rate of repair completed on the 1st visit is over 90%, one of the best in the industry!
Typically we are able to service your spa within 7-10 business days.
Our Guarantee
If you have the same issue occur within 30 days, our call-out service fee is waived, you only pay for parts and labor.
All parts have a 1 year worry-free warranty.
Ready to Schedule Service?
DIY PARTS
The Hot Tub Store is a family-owned business providing high-quality products and services in Northern California since 1973. We are a local brick and mortar business supporting our more than 30,000 hot tub customers in our service area.
As an authorized retailer and factory certified service center for spas made by Watkins Wellness, we are able to provide parts for the following brands:
Hot Spring Spas
Highlife
Limelight
Hot Spot
Tiger River
Caldera Spas
Utopia
Paradise
Vacanza
American Hydro Systems (AHS)
Fantasy Spas
Endless Pools Aquatic Fitness Systems
E Series
X Series
R Series
If you need parts for one of these brands, give our service center a call and we will do all we can to assist you in the purchase of the needed parts. It is most helpful if you have your spa’s serial number and either the part number or a photo of the exact part you need. At this time we do not provide parts for any other spa manufacturers.
Please note that we do not run an internet warehouse business. We only carry genuine factory-certified parts for the brands listed. We do not have “look-alike” copies often sold online and our prices are not always as low as those you may find on the web for similar parts. Many parts sold online are imitations of the genuine parts and may or may not work as well or for as long as the genuine parts we sell. Our parts carry a manufacturer’s warranty and are priced as fairly as possible so you can get your spa working again quickly and economically.
Often our customers choose to have one of our factory certified technicians come and perform the needed repairs rather than doing it themselves. If you would like to wipe this off your “honey-do” list and have our technician get it done, call us to schedule service.
Stay Safe. Stay Well.
We are helping protect public health during the Coronavirus (COVID-19) pandemic.
As an essential business during this time, it remains important to our customers that we be available to assist them in providing goods and services to maintain their hot tubs and pools in a safe and sanitary manner.
Our Folsom, Rocklin, Santa Rosa, and Vacaville showrooms will continue to have a single staff member at each location each day, seven days a week, to assist our valued customers.
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CURBSIDE PICK UP
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VIRTUAL TOUR