Customer Care Phone Specialist – West Sacramento

The Hot Tub Store is the oldest hot tub company in Northern California. We are a family oriented people friendly company with a small tight knit supportive team. We provide exceptional customer care and keep our team busy doing work that improves people’s lives. Join our team to help make a difference!

Join our outstanding team in providing joy and excellent customer care.

We are looking for a cheerful person who wants to be a part of a team and who loves to talk with and help others on the phone, by email, and via text.

This position is available for an experienced Customer Service Specialist.

Position is full-time OR part-time depending on the applicant’s schedule and experience.

Must have:

  • A cheerful phone personality.
  • A can-do positive attitude.
  • Experience with multiple phone lines.
  • Excellent verbal and written communication skills.
  • Excellent customer service phone conversation etiquette.
  • Proficiency with Word/Excel, Google Drive, Internet browsers, and other software.
  • 35+ accurate wpm for notes and for emails to clients.
  • Accurate data entry skills.
  • Ability to multitask and follow up on projects/tasks.
  • Ability to listen well to customer concerns.
  • Ability to work well with others and as a team.

Does the above describe you? Are you the person we are looking for?

We have an amazing team and we provide exceptional customer service for our thousands of valued clients. Our company is The Hot Tub Store and we are the oldest and most respected hot tub and swim spa company in Northern California. To learn more about our company, visit

We will contact you if we choose to set up an interview.

Ready for success? Apply today! Use the form below or email your resume and cover letter to:

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