SERVING NORTHERN CALIFORNIA SINCE 1973!
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COVID-19 Updates - The Hot Tub Store

COVID-19 Updates

The Hot Tub Store is open to protect public health
during the Coronavirus (COVID-19) pandemic.

 

We are currently open with special hours 7 days per week in Folsom, Rocklin, Santa Rosa,
and Vacaville from 10am – 5:30pm and by appointment.

Our West Sacramento location is open Monday through Friday from 10am – 5:30pm.  

Please call to make an appointment or for curbside pick-up. Virtual Tours also available.

We are committed to supporting state and local mandates to prevent the spread of COVID-19 and we remain open to do our part in protecting public health. Water that is not properly maintained can serve as a breeding ground for potentially fatal viruses including E.coli, Malaria, West Nile and Zika.

We are in a unique position to help keep our communities safe from these serious public health risks by providing essential products and services that maintain the safety and sanitization of homes and businesses. The health and safety of our customers, communities and associates remains our highest priority and we continue to take all CDC recommended precautions necessary to ensure their safety and well-being.

Stay Safe. Stay Well.

We Have Virtual Showroom Tours Available!  – Check out our Virtual Showroom We continue to be open for you to visit our showrooms. We are limiting the number of people allowed in and requiring face masks and physical distancing to keep everyone healthy and safe. Our team of Wellness Consultants is also available for virtual showroom tours and phone and web virtual appointments so you can reserve the spa you

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Spas are Taking a Little Longer!  – Don’t delay, Reserve yours Today! Spas are still taking a much longer time to get from our factories and there continue to be more delays caused by physical distancing restrictions and COVID related difficulties as well as high demand for hot tubs that has put extra pressure on the supply chain for several parts and materials needed to build quality spa products. The

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Hot Tubs are Essential NOW more than ever! Truckload Spas! We have just ordered 20 truckloads of spas. These orders will be taking longer than used to be normal, but will allow our valued customers to reserve from orders already placed and therefore be able to get spas delivered faster than if they ordered them a month or two further down the road. This is great news! We now have

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Thanking Our Valued Customers​! Thank you – We want to thank all of our valued customers for trusting The Hot Tub Store with the purchase of a high quality spa. We apologize for the inconvenience and the delay that the pandemic has created and we thank you for understanding and for being patient during these extraordinary times. We will do our best to keep you updated on the status of

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Sharing Some Updates With Our Customers! – We have some good news! Our goal is to have good honest communication with all of our valued customers.  The manufacturer has just told us that they are hoping to open for ordering of spas built in the Mexico facility by July 1st.  They have shared with us that the area of Mexico where the factory is located is still very much on

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Hot Tubs are Essential NOW more than ever! -Increased Demand in Hot Tubs As you may or may not have heard, demand for hot tubs has been higher than ever. The recent pandemic and stay at home orders have brought people to realize they want their homes to be more comfortable and more enjoyable. So, during the recent shelter in place, tens of thousands of people decided it was time

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Our Brands New Physical Distancing Restrictions – New Physical Distancing Restrictions  The brands we sell have been fortunate to be partially open and building spas, but under new restrictions for physical distancing with a majorly reduced staff. Production is much slower than it has been in the past, but quality is still the most important aspect of the building of our hot tubs. While production has been slowed, demand has

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Our Showrooms Are Still Open! – One at a time Showroom Tours Available  Our showrooms continue to be open for one customer at a time. We ask that you please wear a mask inside and keep your distance to keep everyone healthy and safe. Please knock for entry. The door is likely locked. Please allow our team members to finish with the customer they are working with on the phone

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It Has Been Overwhelming but We Are Still Here! – Thank you for your patience We have been overwhelmed with interest for hot tubs and swim spas and have in turn overwhelmed the manufacturers with more orders than they expected. While we have all been sheltered in place, it has become apparent that making our homes the place we want to enjoy for our family is of the utmost importance.

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Hot Tubs are Essential NOW more than ever Times are tough – Didn’t want to spend the money, but realized “i NEED my hot tub now” more than ever. Times are tight for families all across the world right now, and many are cutting back discretionary expenses to prepare for economic uncertainty.  After about 2 weeks of her hot tub not being in service, and putting off calling us, one

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