COVID-19 Updates - The Hot Tub Store

COVID-19 Updates

The Hot Tub Store is open to protect public health
during the Coronavirus (COVID-19) pandemic.


We are currently open with special hours 7 days per week in Folsom, Rocklin, Santa Rosa,
and Vacaville from 11am – 4:30pm and by appointment. We are allowing one person in at a time
with proper physical distancing. Please call to make an appointment or for curbside pick-up.

We are committed to supporting state and local mandates to prevent the spread of COVID-19 and we remain open to do our part in protecting public health. Water that is not properly maintained can serve as a breeding ground for potentially fatal viruses including E.coli, Malaria, West Nile and Zika.

We are in a unique position to help keep our communities safe from these serious public health risks by providing essential products and services that maintain the safety and sanitization of homes and businesses. The health and safety of our customers, communities and associates remains our highest priority and we continue to take all CDC recommended precautions necessary to ensure their safety and well-being.

Stay Safe. Stay Well.

We Have Virtual Showroom Tours Available!  – Check out our Virtual Showroom We continue to be open for you to visit our showrooms. We are limiting the number of people allowed in and requiring face masks and physical distancing to keep everyone healthy and safe. Our team of Wellness Consultants is also available for virtual showroom tours and phone and web virtual appointments so you can reserve the spa you

Read More »

California Factory is Running Smoothly and Efficiently!  – Thank you for your continued support On a positive note, our California factory–despite the supplier shortages–is operating smoothly and efficiently. The manufacturer has had great success hiring additional labor support and as such, aims to be at regular production on or around August 1st. They are also committed to a robust overtime schedule which is yielding results. So, Highlife Spas and Endless

Read More »

Spas are Taking a Little Longer!  – Don’t delay, Reserve yours Today! Spas are still taking a much longer time to get from our factories and there continue to be more delays caused by physical distancing restrictions and COVID related difficulties as well as high demand for hot tubs that has put extra pressure on the supply chain for several parts and materials needed to build quality spa products. The

Read More »

Hot Tubs are Essential NOW more than ever! Truckload Spas! We have just ordered 20 truckloads of spas. These orders will be taking longer than used to be normal, but will allow our valued customers to reserve from orders already placed and therefore be able to get spas delivered faster than if they ordered them a month or two further down the road. This is great news! We now have

Read More »

Thanking Our Valued Customers​! Thank you – We want to thank all of our valued customers for trusting The Hot Tub Store with the purchase of a high quality spa. We apologize for the inconvenience and the delay that the pandemic has created and we thank you for understanding and for being patient during these extraordinary times. We will do our best to keep you updated on the status of

Read More »

Sharing Some Updates With Our Customers! – We have some good news! Our goal is to have good honest communication with all of our valued customers.  The manufacturer has just told us that they are hoping to open for ordering of spas built in the Mexico facility by July 1st.  They have shared with us that the area of Mexico where the factory is located is still very much on

Read More »

Hot Tubs are Essential NOW more than ever! -Increased Demand in Hot Tubs As you may or may not have heard, demand for hot tubs has been higher than ever. The recent pandemic and stay at home orders have brought people to realize they want their homes to be more comfortable and more enjoyable. So, during the recent shelter in place, tens of thousands of people decided it was time

Read More »

Our Brands New Physical Distancing Restrictions – New Physical Distancing Restrictions  The brands we sell have been fortunate to be partially open and building spas, but under new restrictions for physical distancing with a majorly reduced staff. Production is much slower than it has been in the past, but quality is still the most important aspect of the building of our hot tubs. While production has been slowed, demand has

Read More »

Our Showrooms Are Still Open! – One at a time Showroom Tours Available  Our showrooms continue to be open for one customer at a time. We ask that you please wear a mask inside and keep your distance to keep everyone healthy and safe. Please knock for entry. The door is likely locked. Please allow our team members to finish with the customer they are working with on the phone

Read More »

It Has Been Overwhelming but We Are Still Here! – Thank you for your patience We have been overwhelmed with interest for hot tubs and swim spas and have in turn overwhelmed the manufacturers with more orders than they expected. While we have all been sheltered in place, it has become apparent that making our homes the place we want to enjoy for our family is of the utmost importance.

Read More »

WE ARE OPEN.

We have 12-18 hot tub models for you to see at each of our showrooms.

Hot Tubs are taking longer to receive these days.

We have ordered hundreds of hot tubs for you to choose from.

Don’t Delay, Reserve Yours TODAY!

OPEN FOR SAFE AND SOCIALLY DISTANT SHOPPING

Call the location nearest you for curbside pick up.

Santa Rosa | (707) 525-1433

Vacaville | (707) 451-9880

Stay Safe. Stay Well.

Pinterest
LinkedIn
Share