Everyone deserves a hot tub from The Hot Tub Store.

What do I have to do to get ready for my hot tub?

First off, it is best to choose the model that you want to get. It can take up to six weeks to get a new hot tub from the factory, so you will likely have plenty of time to prepare for it once you have selected the model you are going to get. Each model hot tub has different requirements for what substrates they can be placed on and what electrical connections you will need to have installed by your electrician. You will want to have your location prepared by you or a contractor according to the pre-delivery instructions for the model that you choose. Hot tubs are normally delivered to the backyard on a cart with the hot tub up on it’s side. This way the hot tub can fit through most side yard gates. You will need to make sure that your access is wide enough and clear of any items that could possibly get in the way of the hot tub being delivered to your desired location.

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Service Request

Please fill out the form, call 1-800-801-7727 OR send an email to [email protected] and one of our friendly schedulers will be ready to assist you with your service needs. Our normal service hours Monday through Friday from 10:00am to 4:00pm!

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