COVID-19 Valet Service Update - The Hot Tub Store

We Are Here For You

The Hot Tub Store is considered an essential service during times when governments may mandate shutdowns. The proper maintenance and sanitation of our customer’s pools and spas is key in helping to prevent the spread of diseases, so we will be open in the event other businesses are mandated closed.

We are continuing to offer our services as an ongoing effort to ensure that your hot tub is a safe, relaxing sanctuary in your backyard. Whether you are in need of repairs, cleaning services or product purchases, we are here for you.

The Hot Tub Store is open as an essential business, as we provide household consumer products (such as cleaning and personal care products). Essential businesses like ours “sell products and services necessary to maintaining the safety, sanitation, and essential operation of residences.” Our valued customers are counting on us for sanitation products to keep their home hot tubs properly sanitized and safe to use while they are sheltered in place at their homes.

We take the designation of ‘essential business’ seriously. If you have a plumbing or electrical problem or emergency with your home hot tub, please know that we are standing by to handle your call.

From the CDC: There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.

As a way to help you continue to enjoy your spa, we are offering discounted valet services where one of our trained technicians comes out and cares for your spa so you can focus on the more important things in life.

Click here to see our valet services

Call (916) 373-9699 or (800) 801-7727
choose the menu option for service & leave a message if you get our voicemail.

Our service team is being extremely cautious about cleaning all surfaces touched and carefully working in a social distancing manner to keep themselves safe as well as the valued clients they are assisting.

We have a single staff member at each location during regular business hours to assist our valued customers to order and pick up the sanitation products that they need to make their hot tubs safe to use during this unique time. Knock on the door so we can assist you with a smile, one customer at a time with proper social distancing.

We are also offering free shipping of spa care products for orders over $100. Please call your local showroom to inquire about ordering products for shipment.

Our team is operating in a safe and responsible manner with these guidelines in place:
Stay safe. Stay healthy.
Be respectful. Drive carefully.
Keep social distancing. Help our Customers.
Care for our community.

At this time when we are all staying home with our families and practicing isolation to protect our community, it is more important than ever before, to Relax in your hot tub!

Stay safe. Stay well. Stay home. Relax and Enjoy your hot tub!

Call on us for all your hot tub needs.
(800) 801-7727 (choose the menu options for service and parts)

If you are interested in trading up to a new spa, start your virtual hot tub shopping here or call one of our hot tub experts to assist you in finding your perfect new hot tub.


With Gratitude,

The Hot Tub Store Team